Privacy Policy

Information We Collect

When you browse our site or place an order, we may collect:

• Contact information: your name and email address, provided when you register an account, submit an inquiry, or place an order.
• Shipping address: street address, city, state, and ZIP code needed to ship your order.
• Payment information: credit or debit card details. We do not store your card number on our servers. All payment data is processed and held securely by Stripe, our payment processor.
• Order history: details of past purchases tied to your account, used to help you track and manage orders.
• Usage data: basic technical information such as your browser type, device type, and pages visited, collected automatically by our hosting provider.

How We Use Your Information

• To process and fulfill your orders, including shipping and returns.
• To send order confirmations and shipping notifications by email.
• To respond to questions or inquiries you submit through our contact form or email.
• To maintain your account and order history if you've registered.
• To improve our website: we review aggregated, anonymized usage data to understand what's working and what isn't.

We do not sell your personal information to third parties. We do not use your data for behavioral advertising.

Cookies

Our site uses a small number of essential cookies to keep things working, for example, to remember your shopping cart contents and maintain your login session. We do not use advertising cookies or third-party tracking pixels.

You can disable cookies in your browser settings, though some site features (like the cart and account login) may not work correctly without them.

Third-Party Services

We use a small number of trusted third-party services to run our store:

• Stripe: payment processing. Stripe receives your payment card details and billing information. See Stripe's Privacy Policy.
• Vercel: website hosting. Our site is served through Vercel's infrastructure, which may log request data such as IP addresses for security and performance purposes.
• Gmail / Google: we use a Gmail account to send transactional emails (order confirmations, shipping notices). Google may process message metadata in accordance with Google's Privacy Policy.

Data Retention

We retain your account and order information for as long as your account is active or as needed to fulfill legal and business obligations (such as tax records). If you delete your account, we remove your personal data within 30 days, except where retention is required by law.

Your Rights

Depending on where you live, you may have rights over your personal data, including:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: request that we delete your personal data (subject to any legal retention requirements).
• Opt-out of sale: we do not sell personal data, so there is nothing to opt out of. California residents (CCPA) can confirm this by contacting us.

To exercise any of these rights, email us at [contact email] with the subject line "Privacy Request."

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this policy? Reach us at [contact email] or by phone at [contact phone]. We're based in Tempe, Arizona.